Follow the instructions below to collect child support or alimony from any member of the military, military retiree, or civilian employee for these agencies: Department of Defense, Health and Human Services, Department of Veterans Affairs, Broadcast Board of Governors, Department of Energy.
This handbook provides general information about California”s Child Support Services Program. It is intended to help parents, guardians and families understand how to access child support services.
If you have tried unsuccessfully to resolve a case problem at your local child support office, you may contact the federal OCSE office using this form. Note that OCSE does not work cases directly; cases are managed by the individual states.
If you need to speak with someone about your child support case, please contact us at 1-866-901-3212. Attendants are available to assist you by phone during regular office hours through interpreters in more than 200 languages. Regular office hours are Monday through Friday, excluding holidays, from 7 a.m. to 5 p.m. Pacific Time.